Product must-haves

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Make sure you’re covering all the bases when it comes to managing recruitment, payroll, your people’s onboarding experience, time off and schedules, and more.

Must-have feature included with Payworks	What’s included with Payworks?
Easy and efficient onboarding	We’ll set you up in five simple steps. By onboarding 4,000+ clients a year, we’ve really fine-tuned the experience.
A dedicated Client Service Representative	All clients are assigned a Client Service Rep who’s only a phone call or email away.
Unlimited, NPI-trained service support	Is outsourcing even helpful if you don’t get the knowledgeable and personalized service you deserve?
Calls answered in under 60 seconds	Your calls are picked up by a human, not a machine.
Canadian owned and operated	We’re 100% local to communities across Canada, so we truly understand how to help you with compliance and legislation.

Must-have feature included with Payworks	What’s included with Payworks?
Responsible funds management	We adhere to best practices in funds management and compliance, including annual external independent audits on financial performance and a broad range of internal controls.
Directly submitted remittances to CRA on your behalf	Tax remittances to the CRA, Revenue Québec (RQ) and WCB premiums are done for you, and records of employment are submitted directly to Service Canada.
Strong security practices to secure your valuable workforce data	Payworks leverages state-of-the-art physical, network, server, application, and data security to ensure that your data remains private and secure, but also readily available to the right individuals when they need it.
Two-factor authentication (2FA)	2FA safeguards personal and operational data.

Must-have feature included with Payworks	What’s included with Payworks?
Scalability	Manage multiple locations and business numbers through one secure login.
Seamless integration	Transactions flow directly into Payroll from Absence and Time Management.
Interactive year-end checklist	We take the guesswork out of year-end and are there every step of the way to help you make it across the finish line in time.
Auto filing	Tax remittances and WCB premiums are done for you and records of employment are submitted directly to Service Canada.
Unlimited previews	Generate as many payroll previews as you’d like!
Configurable automations	Eliminate the need to manually update rates or accruals using automations.
Direct deposit	Pay employees directly to their bank accounts without having to manage bank files or create paper cheques.
Secure, on-demand access to employee pay stubs and tax forms through Employee Self Service	Employee info is protected and delivered securely (as it should be!).
Email notifications for employee pay statements	This auto-generated communication lets employees know that their pay statements are ready to view (and likely saves you a few emails in your inbox every pay cycle)!
Benefit premium deduction file and reconciliation reporting	Quit dreading quarterly report time with our easy-to-read reports.

Must-have feature included with Payworks	What’s included with Payworks?
Employee Self Service	Empower your employees with up-to-date availability, shared calendar, and the ability to capture hours worked (from anywhere!) using punches or timesheets.
Integrated scheduling	Explore clear visibility into employees’ availability and time off requests to help automate schedule generation, with the ability to create colour-coded, drag-and-drop schedules.
Holiday configurations	Build out the holiday schedule that works for your team and your business.
Thermal and facial recognition clocks	Leverage multiple options for modern time capture, from biometric data to traditional punch clocks.
Punch in and out with GPS location and IP restrictions on mobile devices	Clocking in and out is a breeze, even for a mobile workforce.
POS integrations	Save yourself time by leveraging point of sale (POS) system integrations and punch data imports.
Automated calculations	Stat holiday and overtime calculations, break rules and premiums are all done for you. You can also view a summary of weekly hours scheduled and worked by employee… because why do the math yourself?
Availability	Establish reoccurring or single-day availability with a locking feature for published schedules. Capture employees’ availability with patterns and exceptions.
Accurate data	Approved time off requests automatically flow through to Payroll and Time Management with no rekeying.
Configurability	Build out unlimited time off types and company default presets.
Submit time off requests from desktop, tablets, and mobile devices	With access to Employee Self Service, it’s simple for employees to request time off and review balances at any time.
Simple approval system	Managers are notified of employee requests and can easily approve or edit all requests.
Shared calendar	Provide your team with real-time online visibility to their colleagues’ shifts and time away through Employee Self Service.
Absence Management and Workforce Analytics integration	Stay well-informed about common absence types and trends, at the individual level and across departments.
Employee Time and Absence Management integrated with Payroll and HR	One system of record means saying goodbye to rekeying and double-checking entries.

Must-have feature included with Payworks	What’s included with Payworks?
Easy onboarding	Send templated welcome emails, share important company documents and set up automatic notifications to let others know when someone new is joining the team.
Compliance tools	Read & Acknowledge and e-signature features for your company policy documents ensure your business stays on track and mean that your compliance requirements are covered.
Unlimited organizational policies and handbooks	Need an Employee Policy Handbook or have an HR, legal or financial question? We have your back with HR Advisory Services.
Employee database	Manage all employee personal information, like licenses and certifications, emergency contacts, and company asset tracking.
Online filing cabinet	Digitally lock away employee documents and company property information - no more teetering stacks of folders on the edge of your desk!
Performance	Track employee skills and education, as well as documentation related to reviews and disciplinary action.
User-defined fields and custom permissions	Make sure employee info is available only to the right people at the right time.
Reporting	Explore a comprehensive library of standard reports or a user-friendly Custom Reports Builder for ad hoc reporting.
Organizational chart	Maximize clarity on employee-to-employee reporting relationships
Employee Self Service company directory with company contact info	Keep your team members connected and on top of who’s who in the organization.
Notifications	Save time by using pre-defined and scheduled notices when changes occur to employee info.
Benefits	Integrate with partner plans or streamline admin with your current insurance provider.
But wait, there’s more?!	Check out HR Advisory Services and Workforce Analytics to up your game.

Must-have feature included with Payworks	What’s included with Payworks?
Central communication	Manage all recruitment activities and track communication from one central message centre.
Posting in a click	List to your own careers page, popular job boards, and social media sites.
Hiring workflows	Use hiring workflows that prompt actions depending on applicant status.
Email templates	Develop unlimited email templates for your hiring process, like in-app offer letter creation and custom offer letter templates.
Email notifications	Be in the know on new applicants, job application form completion or candidate move notifications.
Interview scheduling	Provide your candidates with flexible interview options, including in-person, phone or video conferencing.
Integrated new employee enrollment creation	Information from Applicant Tracking is sent to Payroll when an employee is hired, eliminating the time (or potential errors!) of double data entry.

Must-have feature included with Payworks	What’s included with Payworks?
Streamlined payroll and benefits administration	To discuss how Payworks can simplify process for your payroll and HR teams, visit: payworks.ca/contact and select “Group Benefits”.

Must-have feature included with Payworks	What’s included with Payworks?
Industry-leading plans hand-picked to offer you the most choice and value
Simplified premium renewal	Rate changes for each benefit are applied automatically.
Real-time integration	Input data once and it updates everywhere.
Expert support for both sides of the equation	Get the best of both worlds with NPI–trained support and access to a professional insurance advisor network.
Streamlined accuracy	Payroll and benefits are in sync, with no need to constantly reconcile or rekey data.
Payroll, register and benefits work together	Never miss an enrolment or pay a claim for an unqualified employee.
The industry’s best travel insurance	Features include no pre-existing condition clause or stability clause for people under 70 years of age for emergency travel coverage and unlimited lifetime benefit.
A modern, self-service benefits app	Gain access to my-benefits®, where administrators and employees can manage all aspects of their plan online.
All the bells and whistles	Explore dental, extended health care benefits, critical illness, and long- and short-term disability insurance.

A true partnership

We offer top tech without the sticker shock, and transparency in determining what will actually help your business succeed. Because for us, it’s all about making work life easier for you and your teams.

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We can help with your vendor selection process.

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A true partnership